Warranty
We cover defects in materials and workmanship under normal use, from the date of purchase:
- 1 year: brake calipers and carbon-ceramic rotors
- 3 months: steel rotors, brake pads, brake lines, brackets and hardware
Not covered: normal wear (pads and rotors wear with use), damage from track or competition use, accidents or misuse, installation mistakes, and parts that have been modified or repaired without our approval.
Cancellations and returns
Our kits are built or configured for your car, so we can't take returns for a change of mind. You can cancel for a full refund until production starts. After that, orders can't be canceled for reasons other than quality.
If a part arrives damaged, wrong or missing, tell us within 7 days of delivery. If you find a defect later, contact us within the warranty period. We'll repair, replace or refund. Approved refunds go back to your original payment method within 10 business days.
How to make a claim
- Email partnerships@mzbrake.com or message us on WhatsApp at +86 188 1918 4180.
- Send your order number, what's wrong, and photos or video of the part, the packaging and the shipping label.
- Tell us your car and wheel size. If the part was fitted, send your installer's notes.
We reply within one business day. Please don't install a part that may be faulty, and don't send anything back until we've approved the return in writing.
The full terms, including what the warranty covers and how refunds work in the EU, UK and US, are in our Refund policy. Delivery times and duties are in our Shipping policy.